We work with developers and owners to provide solutions to the complex issues found within the golf and hospitality industry.
By implementing best practice, in conjunction with recognised market leaders, adding value to the community and maximising profit for the stakeholders in a sustainable environment.
Founded in 2004, International Golf & Resort Management (IGRM) supports owners and operators of integrated developments with specialist expertise.
Established to provide a comprehensive service to the international golf and resort industry, we specialise in the development, management and operation of golf facilities and integrated resorts and residential golf developments worldwide.
With our headquarters in the United Kingdom and regional offices in Brazil, Cuba, Russia and Mexico, our international team has the skills and the resources to give your property the edge it needs in a highly competitive marketplace, where quality of management is the key to success.
From past experience we understand what makes various types of development projects successful.
Our core services include operations, marketing, finance, membership, business development and project management. Furthermore, if additional expertise is required in any aspect of hospitality and leisure, we provide it through our associate companies and strategic partners. As a client, therefore, you are assured of the attention and support you need at the very highest level.
International Golf and Resort Management Limited with the support of its associated partners, can support the owner with initial development concept in a way that takes into account the proposed financial structuring, the capacity of the site, the presence of supporting infrastructure and suitable access, as well as the relevant local legislation and planning requirements.
Although our preference is to assist from the initial concept phases, we are able to get involved in any stage of a development.
Our team will work closely with your appointed architects, designers and planners, to ensure that any approved design concept incorporates all the essential operational requirements. With our input, you can be sure of a final product that works effectively and meets your required standards.
Should you need our help, our expertise and knowledge will assist in the identification and appointment of specialists who are necessary for the successful cost efficient design and construction of an integrated resort.
When it comes to the extremely specialist area of golf course construction, we can provide a full on site supervision service or we can if preferred assist in selecting the site construction manager and appointing a chief superintendent, as well as monitoring the construction and preparing the necessary operating manuals and systems.
We will develop with you a fully integrated marketing strategy staring with a clearly defined positioning statement to ensure that your property is marketed successfully encompassing your aspirations for the property as well as the standards of product and services you are aiming to deliver.
By providing the necessary analysis, we are able to improve processes, methods and procedures to maximise the operational and financial results of any property under our management.
We take on the role of property manager and handle all aspects of operations for the facility on your behalf. We hire and train all staff, supervise food and beverage, accounting, marketing, and other facilities and activities. We prepare annual budgets for prior approval by the owners and recommend and supervise all purchasing, supply and administration procedures.
Clear, realistic financial management is absolutely critical to the success of any business. This, in turn, allows the management team to make decisions which are appropriate and timely and will maximise your profitability.
Objective reporting on all aspects of operational and financial performance is essential. We will keep you informed at all times, measuring our performance and that of your property against a range of accepted indicators.
From past experience, we understand what makes various types of development projects successful, so when developing a bespoke solution for an individual property or project, we apply tried and tested formulae.
We draw on many years of experience from our management team and associates. Who all have a long-term commitment to achieving excellence in hotel, resort and club, development and management.
We work with a number of partners and associations to support our services in specialist area of the hospitality industry.
Provides employment and training services to the hotel and leisure industry, developing job descriptions, standard of performance manuals, employee training that adhere to its clients service goals.
The Freeman Group provides a fully integrated and comprehensive approach to establishing, implementing and maintaining international service standards.
Has been established for over 20 years and provides employee and customer satisfaction feedback for companies worldwide utilising the latest technologies to ensure that each survey is specific to each business requirement.
CST provides accurate, efficiently produced information needed to ensure that the typical customer experience is what it is designed to be.
An innovative, informed and international partnership comprising of the multiple shareholders, who are dedicated to performance improvement across hospitality and travel.
A comprehensive design service for the international golf and resort industry, specialising in integrated resorts, golf facilities and residential golf developments worldwide.
A renowned hospitality and travel industry authority on distribution, revenue and sales systems, specialising in sales, marketing and information technology assignments.
Assists businesses to source finance, improve their profitability, save tax and, when the timing’s right, helps sell the business for maximum value.
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If you think we may be able to help you manage your existing business more profitably or assist you to get a new project off the ground, contact us to discuss your management opportunity or development proposal in full confidence.
Rua Conde D’Eu 77 sala 202, Rio de Janeiro, 22611-050 – RJ, Brazil
Municipio Miramar, Havana, Cuba
No. 34, Piso 5-501 Col. Roma, Deleg. Cuauhtémoc, C.P. 06700, México
Krasina Pereulok 16 b, 4th Floor, Moscow 123056, Russia
Castro Marim, Eastern Algarve, Portugal